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  Search in Telecom: Center
Inwoo Tech CRM Service Center is First Korean Outsourced Call Center to Achieve Certification to
GRAYTON COMPANY Open GRAYTON COMPANY in new window
Inwoo Tech CRM Service Center is First Korean Outsourced Call Center to Achieve Certification to COPC-2000® Standard Customer Operations Performance Center Inc. (COPC) announces the certification of Inwoo Tech Inc., the first professional call center ... Read More

This press release is about: certification, center, standard, copc-2000®, customer, service, call, performance, inwoo, operations, copc
Published: 2003-12-05

Tele-Response Center, Inc. Receives Customer Interaction Solutions® Magazine’s “CRM Excellence”
TELE-RESPONSE CENTER, INC Open TELE-RESPONSE CENTER, INC in new window
Tele-Response Center, Inc. wins industry award for CRM and direct response fundraising excellence.Philadelphia, PA (PRWEB) August 6, 2005 -- Tele-Response Center, Inc. announced today that Technology Marketing Corporation (TMC®)’s Customer Interaction ... Read More

This press release is about: tele-response, interaction, center, customer, magazine, solutions, excellence, solutions®, services, conference, award
Published: 2005-08-06
iCentera Leads Sales Effectiveness Space With 5 New Customer Deployments And New Partnerships In
STRATEGICLEE INC. Open STRATEGICLEE INC. in new window
icSuite User Subscriptions Top 2,000 In 3 Months, With The Signing Of Cash Systems, IPIX, OpenSpirit, Scalix, and Seaway NetworksMinneapolis, MN (PRWEB) November 1, 2004 – iCentera, the leading provider of intelligence centers for Marketing and Sales ... Read More

This press release is about: sales, marketing, icentera, information, customers, intelligence, effectiveness, icsuite, solutions, partners, companies
Published: 2004-11-01
$20.6 Billion is Spent Annually on Electrical Mechanical Infrastructure in the United States
INTERUNITY GROUP Open INTERUNITY GROUP in new window
Each year $20.6 Billion is spent on the electrical mechanical infrastructure that supports Information Technology in the United States according to InterUnity Group research. (PRWEB) April 27, 2005 -- The Data Center of the Future: What Is Shaping It?, ... Read More

This press release is about: percent, center, infrastructure, respondents, managers, mechanical, electrical, interunity, data, computing, requirements
Published: 2005-04-27
Digisoft Announces Evresis to be First International Call Center to use eTelescript
Digisoft Open Digisoft in new window
Web-Based VOIP Call Center Software Solution in use in CyprusNew York, NY (PRWEB) March 10, 2005 – http://www.digisoft.com [Digisoft Computers] Inc. today announced its first international client site, http://www.evresis.com.cy/ [Evresis], utilizing ... Read More

This press release is about: etelescript, center, evresis, call, management, digisoft, remote, agents, solution, international, information
Published: 2005-03-10
Digisoft Computers, Inc. and Call Compliance Inc. Announce Seamless Integration Between Call Center
Digisoft Open Digisoft in new window
TeleBlock® – Advanced Do Not Call Technology Now Available With Telescript, Contact Center Software SolutionsNew York, NY (PRWEB) December 6, 2004 -- Digisoft Computers, Inc., developers of leading call center management software applications, today ... Read More

This press release is about: call, center, compliance, digisoft, technology, teleblock®, computers, predictive, telescript, solution, blocking
Published: 2004-12-06
Trend Micro™ is the First Contact Center in Philippines to Achieve Certification to the COPC-2000®
GRAYTON COMPANY Open GRAYTON COMPANY in new window
Trend Micro™ is the First Contact Center in Philippines to Achieve Certification to the COPC-2000® Standard Customer Operations Performance Center Inc. (COPC) announces the certification of TrendLabs Philippines Support Center to the COPC-2000® Standard ... Read More

This press release is about: certification, copc-2000®, standard, center, philippines, performance, trend, contact, customer, trendlabs, operations
Published: 2004-01-30
Call Center Paradigm Shift: Selling Sales to Customer Service Agents
Interactive Quality Solutions, Inc. Open Interactive Quality Solutions, Inc. in new window
Call centers are shifting from a service only model to include both sales and service. Making this change is not easy but with the buy-in of your workforce it can be easier and more successful. CallCentercafe.com (www.callcentercafe.com) shows you the ... Read More

This press release is about: customer, service, representatives, sales, skills, callcentercafe, experience, effective, services, uncomfortable, center
Published: 2005-03-05
BlueBridge Networks Acquires Sterling Data Summary
BLUEBRIDGE NETWORKS Open BLUEBRIDGE NETWORKS in new window
Bluebridge Networks, LLC (“Bluebridge” or the “Company”) Is pleased to announce that on March 1st, 2004, the Company acquired the Sterling Data Center (the “Data Center”), a 20,000 sq. ft. world class data center, located in Cleveland, OH.(PRWEB) May 24 ... Read More

This press release is about: bluebridge, center, sterling, data, networks, cleveland, internet, acquired, services, company, “bluebridge”
Published: 2004-05-22
Legend Company is First Contact Center in China to Achieve Certification to the COPC-2000® Standard
SUN KING PUBLISHING & PROMOTIONS Open SUN KING PUBLISHING & PROMOTIONS in new window
Legend Company is First Contact Center in China to Achieve Certification to the COPC-2000® Standard Customer Operations Performance Center Inc. (COPC) announces the certification of Legend Company to the COPC-2000® Standard. Legend is the first contact ... Read More

This press release is about: certification, copc-2000®, standard, customer, contact, center, legend, performance, operations, service, services
Published: 2003-12-22
SR.Teleperformance Engages COPC for Baseline Assessments of Contact Centers Across the Americas
GRAYTON COMPANY Open GRAYTON COMPANY in new window
SR.Teleperformance Engages COPC for Baseline Assessments of Contact Centers Across the Americas Customer Operations Performance Center Inc. (COPC) announces that SR.Teleperformance has engaged COPC with the aim of achieving COPC-2000® Certification of ... Read More

This press release is about: teleperformance, copc-2000®, contact, performance, certification, copc, customer, operations, centers, standard, assessments
Published: 2004-01-28
NetLert Communications, Inc. Announces Release of N-Focus for Avaya Definity ACD - Better Looking
NETLERT COMMUNICATIONS, INC. Open NETLERT COMMUNICATIONS, INC. in new window
NetLert announces a new product designed to provide contact centers with all key call center performance ACD data in one place. N-Focus provides concise reports about your Avaya equipped call center operations such as: Who were your best agents yesterday ... Read More

This press release is about: communications, netlert, center, avaya, definity, n-focus, contact, reporting, centers, operations, interface;
Published: 2004-12-16
Leading IP Experts to be Featured Speakers at the First IP ONLINE Virtual Conference and Exposition
CYBER M@RKETING Open CYBER M@RKETING in new window
Experts from Gartner Group, Yankee Group, ProMark Solutions, ProSci Research, Saddletree Research, Strategic Contact, and Vanguard Communications will address key business and technology issues at the first annual IP ONLINE Virtual Conference and ... Read More

This press release is about: communications, contact, conference, research, online, vanguard, center, virtual, business, exposition, president
Published: 2004-10-29
COPC Inc. Appoints Faye Perchard Managing Director for Australia
GRAYTON COMPANY Open GRAYTON COMPANY in new window
Amherst, NY – Customer Operations Performance Center Inc. (COPC) announces the addition of Faye Perchard as the Managing Director of COPC Operations in Sydney, Australia. She will be responsible for all COPC activities in Australia and New Zealand. ... Read More

This press release is about: copc, australia, customer, operations, center, services, performance, service, director, experience, faye
Published: 2003-11-05
Boardman Mitchell Partners Teams with Circus Center for Internationally Renowned U.S. Premiere in
Boardman Mitchell Partners Open Boardman Mitchell Partners in new window
Boardman Mitchell Partners Teams with Circus Center for Internationally Renowned U.S. Premiere in San Francisco California agency signs on as the exclusive marketing partner for circus organization best known for SF’s New Pickle CircusMerced, CA,(PRWEB) ... Read More

This press release is about: circus, mitchell, boardman, francisco, center, partners, internationally, marketing, fingers, premiere, exclusive
Published: 2003-09-09
Attn: Buyers of MAILING LISTs - MORTGAGE LEADs - BUSINESS LISTs & DIRECT MARKETING SERVICEs : TOTAL
TMONE Open TMONE in new window
Attn: Buyers of MAILING LISTs - MORTGAGE LEADs - BUSINESS LISTs & DIRECT MARKETING SERVICEs : TOTAL Marketing One - TMONE launches Direct Mail List and Sales lead business unit and becomes one of the most competitive list marketing agencies. TOTAL ... Read More

This press release is about: marketing, telemarketing, business, services, direct, mailing, lists, contact, center, list, total
Published: 2004-07-13
Direct Marketers : TMONE launches Direct Mail Lists and Sales Lead Business Unit and Becomes One of
TMONE Open TMONE in new window
Direct Marketers : TMONE launches Direct Mail Lists and Sales Lead Business Unit and Becomes One of the Most Competitive List Marketing Agencies. Total Marketing One, an industry leader in the contact center services world announced the creation of a new ... Read More

This press release is about: marketing, telemarketing, business, direct, services, contact, center, sales, lists, mailing, tmone
Published: 2004-07-13
CTI Movil Certified to COPC-2000® Standard First Multiple Service Entity in the World to Achieve
GRAYTON COMPANY Open GRAYTON COMPANY in new window
CTI Movil Certified to COPC-2000® Standard First Multiple Service Entity in the World to Achieve Certified Status Amherst, NY – Customer Operations Performance Center Inc. (COPC) announces the certification of CTI Movil’s “Direccion de Servicios al ... Read More

This press release is about: customer, performance, certification, standard, service, certified, copc-2000®, satisfaction, center, improvement, contact
Published: 2003-10-30
DSC Announces New Wizard Predictive Dialer and Softphone for Local and Virtual Call Centers
DATABASE SYSTEMS CORP. Open DATABASE SYSTEMS CORP. in new window
Database Systems Corp. announces the release of its new call center predictive dialer and softphone application software. The WIZARD system starts at under $10K and is a complete, turnkey phone system for small call centers. Systems can be easily ... Read More

This press release is about: softphone, system, predictive, phone, applications, call, databasesystemscorp, application, wizard, information, systems
Published: 2005-03-05


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